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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia Traylor

September 18, 2026

5  out of  5
rating by Sylvia Traylor
"Fast and easy to deal with"
We responded:
"Thank you so much for the 5 stars, Sylvia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ann Amaly

September 9, 2026

5  out of  5
rating by Ann Amaly
"Jessica H. is knowledgeable, friendly, and very responsive! It’s nice having a hometown agent who cares about her people!"
We responded:
"Thanks so much for the amazing review, Ann! We really appreciate your support here in Wheeling. Just reach out anytime if you need us - we’re here for you. "
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Katelin Bryan

August 26, 2026

5  out of  5
rating by Katelin Bryan
"Jessica has always been so helpful, pleasant and will answer any silly question I may have."
We responded:
"Thank you for your review, Katelin! There ARE no silly questions! :) We are always here to help you navigate your insurance needs! "
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MickiAnne Henkels

August 21, 2026

5  out of  5
rating by MickiAnne Henkels
"Great service and good price !"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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pamela isaacs

August 21, 2026

5  out of  5
rating by pamela isaacs
"I have been very happy with the friendly service and the price of my coverage. When I relocated to a different State the transition went very smoothly and I really appreciated that."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tyler Akeem

August 14, 2026

5  out of  5
rating by Tyler Akeem
"Anytime that I have needed assistance from my State Farm agent Jessica Hoskinson she has always been prompt in returning my call and taking care of any concerns that I have. I have been with State Farm for 48 years and will continue to trust them with my home and cars."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Wheeling. "
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Melanie Christopher

July 30, 2026

5  out of  5
rating by Melanie Christopher
"Kelli Poole reached out to me and worked with my schedule to find a convenient date and time to talk. I only wanted car insurance but ended up adding home owner’s and Life Insurance"
We responded:
"Thank you so much for the 5 stars, Melanie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ecco Poulos

July 22, 2026

5  out of  5
rating by Ecco Poulos
"Very Helpful, Kind, and great rates very happy with my services I received for auto insurance!"
We responded:
"Thank you so much for the 5 stars, Ecco! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Austin Shaw

June 19, 2026

5  out of  5
rating by Austin Shaw
"They were very nice and helped me save a lot of money."
We responded:
"Thank you for your review, Austin! We love saving folks money! "
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Kirk Reineke

June 4, 2026

5  out of  5
rating by Kirk Reineke
"They were very informative and got me the best rate"
We responded:
"Hello Kirk, We appreciate the time you took to give us such a great rating! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Nancy Moczek

May 21, 2026

5  out of  5
rating by Nancy Moczek
"Always pleased with quick response time, professional service and quality of service provided!"
We responded:
"Thank you for your positive review, Nancy! It is a pleasure serving you and your family!"
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Nikki Hadsell

April 29, 2026

5  out of  5
rating by Nikki Hadsell
"Jessica has been so helpful over the years and always got right back to me with any questions I had. This is a great place with very helpful and friendly people!"
We responded:
"Hey Nikki, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the future. Thanks again and we look forward to helping you again soon."
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Ron Butts

April 28, 2026

5  out of  5
rating by Ron Butts
"She is always there for us, even last minute!"
We responded:
"Hello Ron. Thank you for leaving us a positive review! We love serving your and your family! "
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Christine Pomaranski

April 23, 2026

5  out of  5
rating by Christine Pomaranski
"I am so thankful for Jessica! I'm so happy she's my agent.She goes beyond and above to help her customers.I would not go anywhere else!"
We responded:
"Christine, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It is a pleasure to serve you!"
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Jessica Whisler

March 25, 2026

5  out of  5
rating by Jessica Whisler
"I had some questions regarding my coverage for home & auto insurance (that I've actually had for a long time), and Jessica invited me down to her office to thoroughly explain everything. It was so nice to see all the information while it was being explained to me. It was nice to review my policies and to see if anything needed adjusting. Jessica was very patient and explained things well. Being able to talk face to face is such an advantage that State Farm offers -- I am so thankful they are down the road!

Update to 3/25/26
Again, I am happy to have Jess as my State Farm representative. I had a question about a possible homeowners claim and she was incredibly helpful. It's almost always Jess who answers the phone and she returns calls promptly. She is easy to talk to and helpful. It makes calling down there very easy and without worry. I am SO happy she's my local Wheeling rep!"
We responded:
"Hi Jessica, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Marshall Clark-Morris

February 28, 2026

5  out of  5
rating by Marshall Clark-Morris
"Have insured with this agency for year now, couldn't ask for a kinder group of people."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alana McAllister

November 26, 2025

5  out of  5
rating by Alana McAllister
"She has been nothing short of amazing to help me with my every need. I’ve had this insurance for quite some time and such a great insurance agent. If you choose her you won’t go wrong. Very personable and very helpful ."
We responded:
"Thank you for your review, Alana! It is a pleasure supporting your and your family! "
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Katherine Ball

September 2, 2025

5  out of  5
rating by Katherine Ball
"Jessica and staff are absolutely outstanding! Highly communicative and helpful. Thank you for the 5 star service!!!"
We responded:
"Thank you for your feedback, Katherine! We appreciate your business! "
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Paula Mason

August 11, 2025

5  out of  5
rating by Paula Mason
"Had a tire blow out and called Jess, she was very helpful in submitting my roadside assistance clam. Wouldn't have any other insurance or insurance Rep."
We responded:
"We appreciate your business, Paula! Thank you for the review! "
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Kathryn Gardner

March 31, 2025

5  out of  5
rating by Kathryn Gardner
"Outstanding above and beyond service from Jessica Hoskinson. Answered most all my questions was patient friendly and thorough. I recommend her and State Farm insurance."
We responded:
"Thank you for the review, Kathryn! I appreciate the opportunity to review your insurance needs! "
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Tina Woods

November 1, 2024

5  out of  5
rating by Tina Woods
"Switching to State Farm was a breeze with Jessica. She took care of everything. I now have better coverage on my home and auto and I’m saving money! Only regret is I didn’t do it sooner. Thank you Jess!"
We responded:
"Thank you for the review, Tina! We love helping folks protect what's most important. I'm so happy that we were also able to save you some money! "
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Dirk Roe

October 31, 2024

5  out of  5
rating by Dirk Roe
"I have nothing but good things to say about Jessica and her staff. The are all very knowledgeable about the coverage and policies a customer needs to be sure you are never out there unprotected. The bundling and drive safe and save premonitions help save even more money per month. I highly recommend calling Her State Farm office."
We responded:
"Thank you for your feedback, Dirk! We appreciate the opportunity to serve you and your family! "
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Yvonne Verno

January 25, 2024

5  out of  5
rating by Yvonne Verno
"Jessica is always ready to help with the advice needed"
We responded:
"It is a pleasure serving your and your family, Yvonne. Thank you for your positive review! "
Profile photo of Mac Kane

Mac Kane

October 11, 2023

5  out of  5
rating by Mac Kane
"Jessica and her team are so knowledgeable. They made going over my Auto & Home policy a breeze. I highly recommend Jessica!"
We responded:
"Thank you, Mac. We truly appreciate your recommendation and your business! "
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Arman75

November 7, 2022

5  out of  5
rating by Arman75
"Nice people!"
We responded:
"Thank you for your feedback! We appreciate your business! "